Review ID: 53604

Review Text: Problems with Whirlpool Appliances. After 15 years of regular usage the appliances in our home have been nearing the end of their life-cycle. In November of 2017 our builder grade microwave oven hood stopped working and put us in the market to purchase, what we thought would be new and improved kitchen appliances. We started with purchasing a whirlpool microwave with the matching stove, we were so excited at the time. The next year we purchased the dishwasher and had all intentions of obtaining the matching refrigerator to complete the set, this was before all the issues began. We had to call a repairman out within the first year of owning the stove because deep scratches appeared on the glass cook top. Was told by the tech that whirlpool would not cover the repair of the surface regardless of being under warranty and left us a hefty estimate if we wanted it fixed. He looked at the bottom of our pots and pans, which were fairly new to place the blame. Had no issues with the glass scratching with the cooktop that we had for 13 years. Was told they don't make them like they use to. Recently the microwave that we purchased has begun to have issues and stops operating or continuously makes error sounds. An error displays that says there is an issue with the keyboard. I was cooking dinner a couple days ago and plastic pieces fell from the microwave into the food. Now I'm concerned that we are going to have issues with the dishwasher next, it is approaching the 1 year warranty expiration period. Our intent was to buy name brand, reliable, quality and innovated appliances that would at least match the lifespan of the builder grade appliances that we have replaced in our home. Beautiful appliances with major issues. At this point I will not purchase another or recommend to anyone a whirlpool appliance.

Gold Attribute: {'Brand': 'whirlpool'}

Review Image:

  1. Product Title: Whirlpool - 1.9 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking - Stainless steel

    1. "Product Height" : "17 1/8 inches",
    2. "Product Width" : "29 15/16 inches",
    3. "Product Depth" : "16 inches",
    4. "Microwave Type" : "Over-the-range",
    5. "Convection" : "Yes",
    6. "Turntable Diameter" : "14 inches",
    7. "Microwave Controls" : "LED display with touchscreen controls",
    8. "Sensor Cook" : "Yes",
    9. "Wattage" : "1100 watts",
    10. "Works With" : "Amazon Alexa, Google Assistant",
    11. "App-Controlled" : "Yes",
    12. "App Compatible" : "Yes",
    13. "Color Finish" : "Stainless steel",
    14. "Product Name" : "1.9 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking",
    15. "Brand" : "Whirlpool",
    16. "Model Number" : "WMH78019HZ",
    17. "Color" : "Stainless steel",
    18. "Color Category" : "Silver",
    19. "Product Weight" : "69.2 pounds",
    20. "Cut-Out Height" : "17 1/8 inches",
    21. "Cut-Out Width" : "30 inches",
    22. "Cut-Out Length" : "14 inches",
    23. "Capacity" : "1.9 cubic feet",
    24. "Microwave Size" : "Full-size",
    25. "Interior Material" : "Other",
    26. "Fingerprint Resistant" : "Yes",
    27. "Timer" : "Yes",
    28. "Child Lock" : "Yes",
    29. "Defrost" : "Yes",
    30. "Turntable" : "Yes",
    31. "Removable Turntable" : "Yes",
    32. "Cooking Light" : "Yes",
    33. "Cooktop Lighting" : "Yes",
    34. "Nightlight" : "Yes",
    35. "Number Of Preset Programs" : "13",
    36. "Number Of Fan Speeds" : "4",
    37. "Number of Power Levels" : "10",
    38. "Turntable On/Off Option" : "Yes",
    39. "Filter Type" : "Charcoal",
    40. "Removable Filter" : "Yes",
    41. "Vent Style" : "Convertible",
    42. "Exhaust Vent Location" : "Rear",
    43. "Maximum Air Flow Capacity" : "400 cubic feet per minute",
    44. "Amperage" : "16 amperes",
    45. "Voltage" : "120 volts",
    46. "ADA Compliant" : "No",
    47. "CEE Qualified" : "No",
    48. "ETL Listed" : "Yes",
    49. "NSF Listed" : "No",
    50. "UL Listed" : "Yes",
    51. "Manufacturer's Warranty - Parts" : "1 Year Limited",
    52. "Manufacturer's Warranty - Labor" : "1 Year Limited",
    53. "Wireless Connectivity" : "Wi-Fi",
    54. "UPC" : "883049445182",