Review ID: 82171

Review Text: Fantastic doorbell with a few glitches. This doorbell will overall satisfy the needs for most secured minded individuals and in my opinion its most controversial feature concerning having your local police having access to your camara for investigations is highlighted as a major negative in reviews over personal privacy concerns. The fact that you can opt-out of that and give them access, makes this not as a big deal as some would claim, that feature and having access to a network of your neighbor's doorbells that you can communicate with to assist or get help for criminal activities makes this device a cut above the rest. THE BAD: Pre-roll capture video playback does not work sometimes, but this is rare. Doorbell has disconnected for no reason 3 times with my 1 month and 14 days of ownership with the only options of rebooting the router or taking out the battery to reconnect. This occurrence is isolated to the doorbell since I had no issues with other connected devices during the times the doorbell went offline. Sometimes when access the Ring app video will not show up under camera, you must close the app and reopen it to fix this. Subscription service is needed to store videos on online s (cloud) $3 per month for a single camera; $10 for multiple cameras. THE GOOD: So far battery life is at 37% after almost 2 months. Good video resolution with 1080p camera with a 160-degree field of view, two-way audio that connects to your smartphone, Amazon smart display, and even your smart TV. Extra features like Quick Replies that lets people leave a message at doorbell, pre-roll recording that gives you a few seconds of video from before event), being able to set up motion zones in particular area and dual-band Wi-Fi (2.4GHz and 5GHz). Seamless communication with neighbors and police dept also communicates on network with alerts and warnings. Easy setup and operation with app.

Gold Attribute: {'Storage Type': 'cloud', 'Brand': 'ring', 'Wireless Connectivity': 'wi-fi'}

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