Review ID: 85744

Review Text: Quality Issue. Purchased this microwave June 2017. February 2019 the digital readout has stopped functioning properly. Some of the "bars" are missing in the readout - i.e. the number "7" looks like a "1" because the top horizontal line no longer lights up. Periodically the space to the left of the colon will show up as an "8" rather than blank if there's less than a minute left in cook time. This silly dysfunction makes it difficult to use the clock feature for telling time, and for knowing how much time is remaining while cooking with the microwave. I contacted LG and they informed me the microwave was outside of the manufacturer's 1 year warranty (the magnatron element of this appliance has a long warranty, but all of the other components are 1 year). I contacted LG tech support via Facebook hoping for a fix, but as yet received no reply (nor do I think they will have an option other than replace the machine). I did try plugging and unplugging the unit to see if it would reset, to no avail. I have been very happy with the microwave up to this point. The "smart inverter" is a giant leap forward in microwave cooking. Also, the machine is quiet, the LED light is great, love the musical chime signaling when program is complete, and it fits perfectly in our frustratingly small shelving option. If I could rate for all components accept reliability, I'd give it a "5".

Gold Attribute: {'Brand': 'lg', 'Display Type': 'led', "Manufacturer's Warranty - Labor": '1 year'}

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  1. Product Title: LG - NeoChef 0.9 Cu. Ft. Compact Microwave with EasyClean - Stainless steel

    1. "Product Height" : "11 inches",
    2. "Product Width" : "18 inches",
    3. "Product Depth" : "14 1/2 inches",
    4. "Microwave Type" : "Countertop",
    5. "Convection" : "No",
    6. "Turntable Diameter" : "11.5 inches",
    7. "Microwave Controls" : "LED display with touchscreen controls",
    8. "Sensor Cook" : "No",
    9. "Wattage" : "1040 watts",
    10. "Color Finish" : "Stainless steel",
    11. "Product Name" : "NeoChef 0.9 Cu. Ft. Compact Microwave with EasyClean",
    12. "Brand" : "LG",
    13. "Model Number" : "LMC0975ST",
    14. "Color" : "Stainless steel",
    15. "Color Category" : "Silver",
    16. "Capacity" : "0.9 cubic feet",
    17. "Microwave Size" : "Compact",
    18. "Interior Material" : "Enamel",
    19. "Fingerprint Resistant" : "No",
    20. "Timer" : "Yes",
    21. "Child Lock" : "Yes",
    22. "Defrost" : "Yes",
    23. "Turntable" : "Yes",
    24. "Removable Turntable" : "Yes",
    25. "Cooking Light" : "Yes",
    26. "Cooktop Lighting" : "No",
    27. "Compatible Trim Kit Available" : "No",
    28. "Number Of Preset Programs" : "7",
    29. "Number of Power Levels" : "10",
    30. "Turntable On/Off Option" : "Yes",
    31. "Amperage" : "14 amperes",
    32. "Voltage" : "120 volts",
    33. "Grill Element" : "No",
    34. "Power Consumption" : "1600 watts",
    35. "Display Type" : "LED",
    36. "ADA Compliant" : "No",
    37. "CEE Qualified" : "No",
    38. "NSF Listed" : "No",
    39. "Manufacturer's Warranty - Parts" : "1 Year; 5 Years Magnetron; 10 Years Inverter Magnetron",
    40. "Manufacturer's Warranty - Labor" : "1 Year",
    41. "UPC" : "048232337273",