Review ID: 91205

Review Text: LG no good. What a nightmare it has been Owning this washer. My husband promoted it so much I got rid of my top loader to get a front loader. You would tell me how quiet they are you can heart be here working spinning any of that. So we purchased them in September and within 2 months we had to call the Geek Squad to come out because it was shaking uncontrollably and making a horrendous sound so loud you could hear it all the way across the house. This so the Geek Squad guy came out and said yeah he knew it it was hes gone order parts having delivered and then come back once they're all here. A couple of days later I started getting deliveries of all these packages I think it totaled 6 or 7 boxes and it had something to do with the actual drum in the washer and the support things for it anyway turns out it was a $460 fix. So needless to say it was enough to a great start. As far as I was concerned they could go back. But we gave it a chance I could go on about the additional 6 calls we had to make and all the parts that had to be replaced, And then the dryer acted up I think we made a total of 5 calls on that basically I had to sell my house and I was All too happy to let them go even if it meant I was washer And dryerless. The last straw what is Geek Squad sent out the LG text and I have to tell you that was horrible the Tech showed up insulted me insulted my intelligence and within 5 minutes of being in my house I had to ask him to leave. The other Tech that came for the dryer asked me a couple of stupid questions and when I told him I put 5 dryer sheets he said oh you're only supposed to put one that's your problem and he was ready to pack up and leave so good luck to the new Owners. But since these up a year old yet I still look like my Money back on the warranty. The Geek Squad Tech did all he could do but his hands were tied we were trying to get them returned.

Gold Attribute: {'Brand': 'lg'}

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