Review ID: 16579

Review Text: Lots of annoying issues. I'll start off by saying it heats food great, and if that's all that matters to you, go buy it. Complaints: -Cannot use microwave and kitchen timer at the same time. Seriously, who at Samsung overlooked this inconvenience? -Cooktop lighting is supplied by halogen bulbs (very hot) that do not put off much light. I had to buy LED bulbs (about $10 each) that are more efficient and put out more light. Why is Samsung still shipping units with halogen bulbs, which are from the last century? -Fresh of the box the door was not aligned with the body, off by maybe 2-3 millimeters. Most people would not care, but it slightly bothers me. -Touchpad is hard to use, and scratches easily. You have to REALLY push the buttons hard. Several guests have asked what is wrong with our microwave. Also, the plastic surface scratches very easily. I cleaned it with a non-stick safe blue sponge and now the touchpad is covered with tiny swirls. If you buy this do NOT clean the touchpad with anything but a microfiber cloth. I've included a picture of the scratches but they are difficult to see. -The "stainless" surface gets dirty very easily. Despite all my complaints above, I begrudgingly continue to use it, because who wants to replace a 1-year-old microwave? On the other hand, I am hoping it dies soon so I can justify buying a replacement, and this time I will double check the be sure you can use the timer and microwave at the same time.

Gold Attribute: {'Brand': 'samsung'}

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