Review ID: 19274

Review Text: Overrated product. Strongly recmmend not to buy. Im very disappointed with this product I'm very disappointed with the product and the geek squad. I bought this laptop three years ago and used it occasionally for my presentations and other few stuff. All of a sudden, last week the blue screens came up and I took it to the geek squad. After a week of diagnosis, they said it was a motherboard issue and not fixable. When I asked them what's the cause of the issue, they said "it's a common issue for these versions of new laptops". I'm still paying BestBuy credit for the remaining balance of this piece of trash. think twice before you decide to pay a lot of $$

Gold Attribute: {'Processor Brand': 'intel', 'GPU Brand': 'intel'}

Review Image:

  1. Product Title: HP - Spectre x360 2-in-1 13.5" 3K2K OLED Touchscreen Laptop - Intel Evo Core i7 - 16GB Memory - 1TB SSD + 32GB Intel Optane - Nightfall Black

    1. "Screen Size" : "13.5 inches",
    2. "Screen Resolution" : "3000 x 2000",
    3. "Touch Screen" : "Yes",
    4. "Processor Model" : "Intel 11th Generation Core i7 Evo Platform",
    5. "Processor Model Number" : "1195G7",
    6. "Storage Type" : "SSD",
    7. "Total Storage Capacity" : "1000 gigabytes",
    8. "Solid State Drive Capacity" : "1000 gigabytes",
    9. "System Memory (RAM)" : "16 gigabytes",
    10. "Graphics" : "Intel Iris Xe Graphics",
    11. "Operating System" : "Windows 11 Home",
    12. "Voice Assistant Built-in" : "Amazon Alexa",
    13. "Works With" : "Amazon Alexa",
    14. "Battery Type" : "Lithium-ion",
    15. "2-in-1 Design" : "Yes",
    16. "Backlit Keyboard" : "Yes",
    17. "Product Name" : "Spectre x360 2-in-1 13.5" 3K2K OLED Touchscreen Laptop - Intel Evo Core i7 - 16GB Memory - 1TB SSD + 32GB Intel Optane",
    18. "Brand" : "HP",
    19. "Casing Material" : "Aluminum",
    20. "Model Number" : "14-ea1023dx",
    21. "Year of Release" : "2021",
    22. "Color" : "Nightfall Black",
    23. "Color Category" : "Silver",
    24. "Stylus Input" : "Active",
    25. "Processor Brand" : "Intel",
    26. "Processor Cores" : "4-core (quad-core)",
    27. "Hard Drive Accelerator" : "Intel Optane",
    28. "Type of Memory (RAM)" : "LPDDR4",
    29. "System Memory RAM Speed" : "3733 megahertz",
    30. "Cache Memory" : "12 megabytes",
    31. "Graphics Type" : "Integrated",
    32. "GPU Brand" : "Intel",
    33. "Video Memory Type" : "Shared",
    34. "Wireless Networking" : "Wireless-AX",
    35. "Headphone Jack" : "Yes",
    36. "GPS Enabled" : "No",
    37. "Number Of Ethernet Ports" : "0",
    38. "Number of VGA Ports" : "0",
    39. "Number of HDMI Outputs (Total)" : "0",
    40. "Number of USB Ports (Total)" : "1",
    41. "Number of USB 3.1 Type A Ports" : "1",
    42. "Number of DisplayPort Outputs (Total)" : "0",
    43. "Number of Thunderbolt Ports (Total)" : "2",
    44. "Number of Thunderbolt 4 Ports" : "2",
    45. "Number Of IEEE 1394 Ports" : "0",
    46. "Internal Carrier" : "Not Applicable",
    47. "Front-Facing Camera" : "Yes",
    48. "Front Facing Camera Video Resolution" : "720p",
    49. "Built-In Microphone" : "Yes",
    50. "Cooling System" : "Air",
    51. "Customizable Keyboard Lighting" : "No",
    52. "Keyboard Touch Screen" : "No",
    53. "Touchpad Type" : "HP Imagepad with multi-touch gesture support",
    54. "Media Card Reader" : "Yes",
    55. "Customizable Case Lighting" : "No",
    56. "Audio Technology" : "Audio by B&O with dual speakers",
    57. "Speaker Type" : "Audio by B&O with dual speakers",
    58. "Security Features" : "Fingerprint reader",
    59. "Product Height" : "0.67 inches",
    60. "Product Width" : "11.75 inches",
    61. "Product Depth" : "8.67 inches",
    62. "Product Weight" : "2.95 pounds",
    63. "ENERGY STAR Certified" : "Yes",
    64. "EPEAT Qualified" : "Yes",
    65. "EPEAT Level" : "Silver",
    66. "Included Software" : "Windows 11 Home",
    67. "Optical Drive Type" : "None",
    68. "Blu-Ray Player" : "No",
    69. "Numeric Keypad" : "No",
    70. "Stylus Included" : "Yes",
    71. "Manufacturer's Warranty - Parts" : "1 YEAR",
    72. "Manufacturer's Warranty - Labor" : "1 YEAR",
    73. "UPC" : "196188425992",